Review livechat suomi

review livechat suomi

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Kuvittelitko, ettei chat-palvelusta ole hyötyä yrityksellesi? Tämän listan jälkeen saatat olla toista mieltä. Suomen Digimenestyjät -raporttikin sen tietää, sillä joka toisella digimenestyjällä on chat käytössään! Asiakkaat arvostavat palvelukanavista kaikista eniten chattia Tutkimusten mukaan Konversio prospektista liidiin voisitte toki parantaa. Pienempi kynnys lähteä chattaamaan, kuin täyttää lomakkeita. Voidaan mitata suoraan myyntinä.

Samaan emme pääsisi itse millään. Tämä on ollut meille hyvä lisä kaikin puolin. Yhteydenpito meidän ja asiakaspalvelijoiden välillä on sujunnut hyvin. Myyjät löysivät tarvitsemani tuotteet. Chatti nettisivuille on ratkaisu verkkokaupan konversion nostoon — tai kuumien myyntiliidien generointiin. Chat-asiakaspalvelu on live chatissa vain osa kokonaisuutta.

I have emailed SiteBuilder, and have live chatted with them a few ti mes and always get the same response Someone will get back to you within 24 hours. This has been going on since Dec 23rd. I NEED to get into my emails I do not have their email addresses elsewhere! It would be nice to have human contact via telephone. Very frustrating to only chat each time.

And US customer service would also be nice. Really tired of the outsourcing. There's no rates or costs on this site. When I ask they say I have to sign up to find out how much they charge. One can't sign up without a credit card. Are you willing to give someone a credit card and only THEN find out what their charges are? Do you wonder about THIS site and their ratings for such a site.

The BBB warns about this site. Called to get customer service, provided Representative with my number just in case. Of course got disconnect overseas call - India maybe , of course did not get a call back. Emailed Customer Service to get help.

Received and autoreply - We at SiteBuilder service over 10 million account and cannot not get to you for up to 48 hours, actually took closer to 84 hours - not a good show of Customer Service just starting out. Had a problem with the site freezing, could not edit, save or get out of the page.

Had to exit via internet tab, therefore loosing all updates entered on that session. Closed chat, setup another chat session, another 30 minutes go by Although they do have a really good website - great templated, very user friendly with feature you would find at a much more expensive site, It is really a shame the customer service lead to a problematic situation for someone how wants to get things done.

I built a website using this company that I really liked. It was fun to do and proved very effective for our bussiness. However one day, after three months, I could not login. It just said "user could not be found". There was the end of the good expe rience.

The support only gave me links to change my password and then user email for the login. None of this resolved the problem! Same message and unable to edit my site! Now they do not answer my emails or my phone calls!!!! I have no idea what to do but start all over somewhere else. A good web site takes a LONG time to build and fine tune! Now I doubt that I can even get the same web address that is a part of my sales contact everywhere!

You would think that they would be able to fix this and not just give up and block me! I was charged for an add-on I did not authorize and after several emails, they refunded money. I then sent then an email to do not charge for future purchases and they gave me all this stuff for "free".

Turns out, it wasn't free, they charged me 3 t imes in one day for stuff that I don't even know what it was for. In my book, they illegally charge for whatever they want to without authorization for permission. Just an FYI, but since the sitebuilder tools are web based, the issue is not Mac vs. PC, the issue is the browser that you are you using.

If you are using the default Mac internet browser safari then that is your issue. Trying installing Chrome, or Firefox and use sitebuilder with one of those browsers and see if that resolves your issues with Sitebuilder.

The Site Builder itself isn't bad, but their customer service is sleazy. I contacted them asking for a refund and they said they'd said one, but in their e-mail they mentioned that they'd automatically upgraded me to a monthly plan. They then charged more on my card without sending a refund.

These guys suck, spend your money on SquareSpace or Wordpress. I am now looking to change again. It is not mobile responsive, doesnt change to any machine. The basic mechanics of the site are fine but they have no site search available. This support is the worst I've ever used. Chat and email only and they never seem to understand a simple question.

I have to learn everything on my own. The font editor is the worst I've ever used ; seems to have a mind of its own. I have put 40 hours into it so I hate to give up. While you can technically get a free site, it will be www. This is effectively the "trial" they mention, is linked to their site, and doesn't seem to appear on any searches I've tried. From reading the info before starting , I was led to believe I'd get a www.

Then I was prompted to pay for premium features, including getting that domain name, which by the way isn't free. This marketing tactic has always driven me insane, and now I'm gonna exercise my voice on it, using something that is truly free - speech. I was very happy with the site I was able create. It appeared very professional.

Had a problem with the site freezing, could not edit, save or get out of the page. Had to exit via internet tab, therefore loosing all updates entered on that session. Closed chat, setup another chat session, another 30 minutes go by Although they do have a really good website - great templated, very user friendly with feature you would find at a much more expensive site, It is really a shame the customer service lead to a problematic situation for someone how wants to get things done.

I built a website using this company that I really liked. It was fun to do and proved very effective for our bussiness. However one day, after three months, I could not login. It just said "user could not be found". There was the end of the good expe rience. The support only gave me links to change my password and then user email for the login.

None of this resolved the problem! Same message and unable to edit my site! Now they do not answer my emails or my phone calls!!!! I have no idea what to do but start all over somewhere else. A good web site takes a LONG time to build and fine tune! Now I doubt that I can even get the same web address that is a part of my sales contact everywhere!

You would think that they would be able to fix this and not just give up and block me! I was charged for an add-on I did not authorize and after several emails, they refunded money. I then sent then an email to do not charge for future purchases and they gave me all this stuff for "free". Turns out, it wasn't free, they charged me 3 t imes in one day for stuff that I don't even know what it was for.

In my book, they illegally charge for whatever they want to without authorization for permission. Just an FYI, but since the sitebuilder tools are web based, the issue is not Mac vs.

PC, the issue is the browser that you are you using. If you are using the default Mac internet browser safari then that is your issue. Trying installing Chrome, or Firefox and use sitebuilder with one of those browsers and see if that resolves your issues with Sitebuilder. The Site Builder itself isn't bad, but their customer service is sleazy. I contacted them asking for a refund and they said they'd said one, but in their e-mail they mentioned that they'd automatically upgraded me to a monthly plan.

They then charged more on my card without sending a refund. These guys suck, spend your money on SquareSpace or Wordpress. I am now looking to change again. It is not mobile responsive, doesnt change to any machine.

The basic mechanics of the site are fine but they have no site search available. This support is the worst I've ever used. Chat and email only and they never seem to understand a simple question. I have to learn everything on my own. The font editor is the worst I've ever used ; seems to have a mind of its own. I have put 40 hours into it so I hate to give up.

While you can technically get a free site, it will be www. This is effectively the "trial" they mention, is linked to their site, and doesn't seem to appear on any searches I've tried. From reading the info before starting , I was led to believe I'd get a www.

Then I was prompted to pay for premium features, including getting that domain name, which by the way isn't free. This marketing tactic has always driven me insane, and now I'm gonna exercise my voice on it, using something that is truly free - speech. I was very happy with the site I was able create. It appeared very professional.

The problem I had was trying to upgrade. After 4 days eternity by today's standards my account upgrade was still in process. When I emailed billing, the response 24 hours later stated it should only take days and to follow the links for live chat if there were still issues. The link did not provide any sort of live chat. I have searched and searched for SiteBuilder video tutorials.

Above, it states there are customers can access online help and tutorials through their website. As far as videos go, the only thing I can find is a 1. If there are SiteBuilder videos, please direct me to them. Their call center reps are always the same two people and they refer all complaints and requests to a "technical support team" wh o are not on site, have no phone number, and who do not reply to emails and who let's be real Basically, if a customer calls wanting to switch to a new host or cancel services, they deflect, deflect, deflect, and dodge, dodge, dodge the person and DO NOTHING to get the account any closer to switched than at the beginning of the phone call.

My business partner have called them well over 20 times and they always do the same thing Our site is down and the new one can't be put up. I am so discouraged.

My business is a relatively new business and this disgusting poor excuse for a company is going to RUIN ME before I can even get started. I was honest when first starting my site that I was not an expert. I could even use a Set up your site for Dummies. And I take responsibility for not doing my full due diligence before choosing SiteBuilder for my website.

I did finally get my site built as far as information, layout etc. Not happy how long it took with an archaic system of only chat or email being the ONLY form of communication with Customer Service. But, they were absolutely no help in answering the questions I had to set up my Store. Inadequate is more like the word. In this day and age Customer Service should be available via phone, not just chat or email.

I have been trying to get my Domain name back that I purchased outside of Site Builder months ago. It has been 7 days and I still do not have what belongs to me.

Please know I do not usually write any type of review for anything. It was a huge mistake for me to choose them. Others may be happy which is great for them. But, for someone that really does not know how to develop a site. This is a horrible site to choose. It took hours for me to build my website, not sure if I chose the wrong template or if it's not possible, but I could not simply copy and paste pictures onto my site like I would have liked to.

Everything needed to be downloaded first. Text was easy to copy and paste. Whatever sitebuilder lacks - if you mention it to them they immediately go up a level and address the situation or themselves. There is usual fast response even in a issue which is not obvious to all. We are absolutely thrilled with the website and it looks so professional. It was great fun creating it and we have benefited from a big financial saving as we didn't need to pay a web designer which as a new business is very important.

The SiteB uilder software is far superior to any of your competitors and I know that as a fact, as I tried many of them. I am also impressed with the simple content management system, which even I, a complete non-techie can use with ease. Site Builder is unbelievably easy to use and has all of the features you need to set up a successful e-commerce site.

Whether you are a computer whiz or a complete novice you will be able to use Site Builder. The whole package is very user-friendly a nd completely intuitive - everything is where, and works how, you would expect. I like using this program. I have been a faithful user of Yahoo! Sitebuilder since or so. I wish the creators would be more clear on their sites FAQ as to how to fix some of the errors.

Sitebuilder is also very reasonably priced - I did not have the resources to get my e-commerce site up and running but Sitebuilder made it possible. I am very grateful to you guys and i hope you will keep it that way. I love the website, the application and the whole customer support feature. The site used to work perfectly well, the builder was easy to use and flawlessly. The script they use is easy and bug-free.

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review livechat suomi

Review livechat suomi -

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Tuplaa myyntiliidisi verkosta Tarjoa välitöntä palvelua Maksat vain laadukkaista liideistä Lue lisää. I contacted them asking for a refund and they said they'd said one, but in their e-mail they mentioned that they'd automatically upgraded me to a monthly plan. Hmm is anyone else experiencing problems with the images on this blog loading? Tästä huolimatta tyylieditori on todellinen taidonnäyte. Lue miksi kannattaa valita live chat. Huomioi, että ainoastaan eCommerce-paketti mahdollistaa rahansiirrot, kuten jo nimikin kertoo. There's no rates or costs on this site. Annan 5 tähteä Multilotolle koska en … Annan 5 tähteä Multilotolle koska en ole vielä koskaan joutunut pettymään asiakaspalveluun ja palvelun laatu on muutenkin 5tähden arvoista. Sain apua hyvin ja nopeasti … Sain apua hyvin ja nopeasti kysymyksiini!

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